@article{oai:kobe-tokiwa.repo.nii.ac.jp:00001101,
 author = {松原, 渉 and 畑, 吉節未 and MATSUBARA, Wataru and HATA, Kiyomi},
 issue = {13},
 journal = {神戸常盤大学紀要, Bulletin of Kobe Tokiwa University},
 month = {Mar},
 note = {[Purpose] This study reviewed literatures on psychiatric nurses feeling about and reaction to verbal abuse, exploring research trends, and identifying nurses' emotional experiences and responses. [Method] The study used the web version of Ichushi-Web, a bibliographic database of medical literature, searching for original articles using "verbal abuse", "psychiatry", and "nurse" as keywords Nine a rticles were, extracted as study objects. The review matrix method was used for the classification and integration of the literatures. [Result] 1 The identified research trends included field surveys and assessing nurses'emotions, recognitions and behaviors. 2 Extracted emotional experiences included "devastating feeling during the event", "lingering
unstable emotions in the aftermath", "emotions damaging self-esteem", "emotions affecting performance", and "yearning for restoring relationship". 3 Personal responses were classified into five categories: "socially normal response", "avoidance response", "understanding response", "reasonable response", and "trial-and-error response", while organizational responses were also classified into five categories: "establishment of manual", "education and training", "analysis of incident reports", "victim's mental care", and" examination of management system"., 【目的】言葉の暴力を受けた精神科看護師の感情体験とその対応をレビューし、研究の動向と看護師が抱いた感情体験とその対応を明らかにする。【方法】医学中央雑誌Web版を用い、検索用語を「言葉の暴力」「精神科」「看護師」とし原著論文に限定して検索し9文献を研究対象にした。文献の整理と統合にはレビュー・マトリックス方式を用いた。【結果】1.研究の動向は実態調査や看護師の認知、行動などであった。2.感情体験は【只中の衝撃的な感情】【その後に継続する不安定な感情】【自尊心を低下させる感情】【仕事意欲に影響を与える感情】【関係を修復したいという感情】を抽出した。3.対応では個人が【社会規範的対応】【回避的対応】【理解的対応】【合理的対応】【試行錯誤的対応】、組織が【マニュアルの整備】【教育研修の実施】【インシデントレポートの活用】【心のケアが出来る環境の整備】【管理体制の改善に向けた検討事項】を抽出した。},
 pages = {1--15},
 title = {言葉の暴力を受けた精神科看護師の感情体験と対応に関する文献レビュー},
 year = {2020},
 yomi = {マツバラ, ワタル and ハタ, キヨミ}
}